🩷Small Business, Big Heart Policies🩷
💖 Ava’s Crafts Shop Policies 💖
✨ All Sales Are Final
Each item is made with love just for you! Because everything’s custom, we don’t accept refunds or returns. Please double-check your order details before checking out. 💕
🛠️ Oops or Damaged? We Got You!
If your order shows up damaged or something’s off on our end, no worries! Just message us within 3 days of getting it and we’ll fix it or replace it — quick and easy. 💌
🧺 Washed It Wrong or Had a Mishap?
Accidents happen! If something gets messed up after you get it (like washing it the wrong way or a little wear and tear), we can fix or remake it for a small fee. Just send us a pic and we’ll figure out the best way to help. 🫶
🎨 Custom Orders
All custom designs are made just how you want them — which means they’re non-refundable. So make sure everything looks right before ordering!
📦 Shipping & Handling
We work hard to get your orders out on time! Once your package is in the mail, we can’t control shipping delays, but we’ll always help track it down if needed. 🚚💨
💬 Need Help?
Got a question or concern? Message us anytime — we love helping our customers and want you to love your order! 💌
